Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction guarantee with all of our Linux shared web hosting packages, which means that every single help question you send is going to be answered to within sixty minutes maximum. Our support staff members are trained to promptly solve any case and to offer you relevant information on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our crew of qualified professionals is going to be on–line for you 24x7x365 to react to all of your queries and to solve any trouble that you might have. You are able to post a customer assistance ticket from the IDP Hosting Service Web Site Control Panel or drop an e–mail message any moment. Also, on business days, you could call us or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guide while working within the Control Panel, you can always select the Help key and find your issue in the variety of articles or blog posts that will pop up. We have also turned almost all content articles into videos. The collection of movies will come up if you click on the Videos press button present on the top right.