A 99.9% Server Uptime
Our shared web hosting system is based on a dependable, enterprise–grade hardware configuration and a strongly customized Linux variation. That is why, regardless of what your site is, or how many website visitors you have, or even if there is a denial–of–service assault, our physical machines will stay up and running and your websites will stay visible online.
Our Linux shared web hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s crucial to also set up your own network infrastructure. That is the reason why we built a custom internal network in all our data centers. Based on top–class Juniper routers and switches, our internal network allows for otherworldly fast data transmission rates and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, regardless of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash on the line, you can’t feel truly secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you need to get a more powerful web hosting solution, such as a Linux VPS web hosting or a Linux dedicated servers hosting – you’ll receive a full refund, without any obscure costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours for an answer, you probably know how exasperating this can be, particularly when your website is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be at your disposal and they will answer you in under one hour. And the best thing is that their average support ticket response time is below 20 minutes!