Q: Why do I have to transfer my web site? What does website migration involve?
A: If your current web hosting provider can no longer answer the needs of your site, or if you undergo regular network downtime, or if you have to wait for hours for the customer support team to respond to you, it might be a clever idea to switch your hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your future provider. At IDP Hosting Service, we are aware that this can be difficult and time–consuming. That is the reason why we will do all that for you for free!Our capable technical team members will migrate your website content from your present hosting provider to us. Our technicians have extensive experience migrating websites and can handle everything – from a regular WordPress–driven blog or Joomla™–based website, to an extremely complex, custom–made application.
Q: Website migration sounds like a lot of work. How long is it going to take?
A: There are a lot of variables to take into consideration – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. That being said, we do try to implement all website migrations within a 48–hour time frame. Less sizeable websites are migrated much faster – typically in under 24 hours.
Q: Do you need something from me before you start transferring my website?
A: We’ll need the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my site?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the migration is over, we will make sure that everything is functioning correctly and that the integrity of your web content is not jeopardized prior to telling you that the migration is complete. After that, we will tell you how to move the domain name over to your hosting account with us and how to modify your DNS records.
Q: Will my present web hosting provider have to do anything?
A: Nope. We will never get in touch with your hosting provider about anything. They won’t be aware of the website migration either.
Q: Which web hosting providers can you transfer data from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform on condition that we can get access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.