Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services precisely could VPS and dedicated server users use?
If you obtain your own server, you will have more freedom as to what you are able to install and run when compared to a shared Internet hosting account. With a shared service, you have access just to your own account, hence you are not able to install server-side software. Although this is not a predicament for the majority of script-driven programs, there are several which have particular requirements and need specific software to be present on the web server either for some additional features or for them to work at all. In case you have experience, you will not have any issues to run the machine, but if you do not, you may simply not have the capabilities to handle everything and use the script apps which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any problems that you may come across.
Installation and Troubleshooting in VPS Web Hosting
The upgrade is obtainable with all virtual private server
plans which we offer and you could add it either during the signup or at any time later on through your billing Control Panel. It features one hour of custom work on your hosting server, so our administrators can easily assist you with software installation or setup. They can furthermore troubleshoot any piece of software which you have already installed in the event that it does not work efficiently, so you will not have to waste time to find out what is wrong because they can assist you in a very quick and professional manner. Since this is a one-time upgrade, you can get it only if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you are unable to do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to add the upgrade to any one of the Linux dedicated servers hosting
which we offer at any time that you need it. If you need any custom work from our administrators right after your server is ready, you could get the upgrade during the server signup procedure, or if you need something to be executed afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our administrators on your machine, so in the event that you face any problems to install a third-party software or some app gives errors and does not work the way it should, our experts shall aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.